Terms and Conditions

Last updated: 08/06/2026

Welcome to the website of Visa Australia Consult & Migrate.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you should not use this website.

1. About us

This website is operated by Visa Australia Consult & Migrate.

Immigration assistance is provided by Ilgin Azazi, Registered Migration Agent, MARN 2318123.

Contact details:

Email: info@visa-australia.com.au
Phone: 0416 049 021
Website: www.visa-australia.com.au
Business Address: 3 Roxburgh Crescent, Stanhope Gardens, NSW 2768
ABN: 87234599473

2. Website information

The information on this website is provided for general information purposes only.

Although we aim to keep the information accurate and up to date, migration law, policy, application charges, processing times and eligibility requirements may change without notice.

Information on this website does not constitute migration advice, legal advice, financial advice or a guarantee of any visa outcome.

3. No agent-client relationship from website use

Your use of this website, sending an enquiry, booking a consultation, or receiving general information does not automatically create an agent-client relationship.

An agent-client relationship is formed only when we agree to act for you and, where required, a written service agreement is entered into.

4. Immigration assistance

Any immigration assistance provided by us will be provided in accordance with the Migration Act 1958, the Migration Regulations 1994, the Code of Conduct for Registered Migration Agents, and other applicable laws and professional obligations.

We do not guarantee that any visa application, sponsorship application, nomination, review or other immigration matter will be successful.

5. Consultations

Consultations are provided to assess your circumstances and provide advice based on the information available at the time.

You are responsible for providing complete, accurate and current information. Advice may be limited or affected if the information you provide is incomplete, inaccurate or misleading.

Consultation fees, if applicable, must be paid as advised before or at the time of the consultation, unless otherwise agreed.

6. Service agreements

For ongoing immigration assistance, we may require you to enter into a written service agreement.

The service agreement will set out the scope of services, professional fees, disbursements, payment terms, refund terms, client obligations, confidentiality obligations and other terms that apply to your matter.

If there is any inconsistency between these website Terms and Conditions and a signed service agreement, the signed service agreement will prevail to the extent of the inconsistency.

7. Fees and payments

Any fees displayed on this website are general information only and may change without notice.

Professional fees, government charges and third-party costs will be confirmed in writing where required.

Department of Home Affairs application charges, skills assessment fees, police checks, health examinations, translation costs and other third-party costs are generally outside our control and may change.

We are not responsible for changes to government fees or third-party charges.

8. Refunds

Refunds for professional fees will be handled in accordance with the applicable service agreement, the Code of Conduct for Registered Migration Agents, and any applicable law.

Government application charges and third-party fees are generally controlled by the relevant government department or third-party provider and may not be refundable.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law or any other applicable law.

9. Client obligations

When dealing with us, you agree to:

provide accurate, complete and current information;
provide genuine and authentic documents;
respond promptly to requests for information or documents;
notify us of any material changes in your circumstances;
make payments by the required due dates;
not provide false, misleading or incomplete information; and
obtain independent advice where you are unsure about your rights or obligations.

Failure to provide accurate information or required documents may adversely affect your immigration matter.

10. Processing times and outcomes

Visa processing times are determined by the Department of Home Affairs and other relevant authorities.

We cannot control or guarantee processing times, decision timeframes, visa outcomes or the actions of any government department, tribunal, review body, skills assessing authority or third party.

11. Use of artificial intelligence tools

We may use artificial intelligence tools to assist with administrative tasks, document preparation, drafting, review, research assistance and file management.

Where required, we will obtain your written consent before entering your personal information or documents into an AI system.

We remain responsible for the accuracy, quality and professionalism of work produced with the assistance of AI tools.

12. Privacy and confidentiality

We respect your privacy and will handle personal information in accordance with our Privacy Policy, confidentiality obligations, professional obligations and applicable laws.

You should read our Privacy Policy before submitting personal information through this website.

13. Electronic communications

You agree that we may communicate with you electronically, including by email, online forms, video consultation platforms, messaging platforms or other electronic methods.

Electronic communications may carry risks, including interception, delay, incorrect delivery or technical failure. We will take reasonable steps to protect confidential information but cannot guarantee that all electronic communications will be completely secure.

14. Website availability and security

We aim to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors, viruses or harmful components.

You are responsible for using appropriate antivirus, security and backup measures when accessing this website.

15. Intellectual property

Unless otherwise stated, all content on this website, including text, design, graphics, layout, logos, documents and other materials, is owned by or licensed to Visa Australia Consult & Migrate.

You may view and download website content for personal and non-commercial use only.

You must not copy, reproduce, modify, distribute, publish or use our website content for commercial purposes without our written consent.

16. External links

This website may contain links to third-party websites, including government websites and other external resources.

External links are provided for convenience only. We do not control and are not responsible for the content, accuracy, security, availability or privacy practices of third-party websites.

17. Limitation of liability

To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense arising from:

your use of this website;
reliance on general information published on this website;
website interruption, error or security issue;
changes in migration law, policy, fees or processing times;
actions or decisions of government departments, tribunals, review bodies or third parties; or
information or documents provided by you that are incomplete, inaccurate, false or misleading.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights, guarantees or remedies that cannot be excluded under the Australian Consumer Law or any other applicable law.

18. Complaints

If you have a concern about our services, please contact us first so we can try to resolve the issue.

If your concern relates to the conduct of a registered migration agent, you may contact the Office of the Migration Agents Registration Authority.

19. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

The updated version will be published on this website and will apply from the date of publication.

20. Governing law

These Terms and Conditions are governed by the laws of New South Wales and the Commonwealth of Australia.

By using this website, you submit to the jurisdiction of the courts and tribunals of New South Wales and the Commonwealth of Australia.

21. Contact us

If you have any questions about these Terms and Conditions, please contact:

Visa Australia Consult & Migrate
Email: info@visa-australia.com.au
Phone: 0416 049 021
Website: www.visa-australia.com.au